そこくらの湯 つたや旅館 ONSEN GUIESTHOUSE TSUTAYA

Q&A

Are there parking spaces available?

Yes, there are. If you wish to use one, please let us know when making the reservation.

I’m in a wheelchair, is it possible to stay there?

You will need to have an assistant accompany you.

Is it a Universal Design facility?

We are sorry, it is not.

Are there smoking rooms / spaces?

There is a smoking space outside on the ground floor of the facility.

Is Wi-Fi available?

Free Wi-Fi is available in the facility.

From when will I have to pay cancellation fees?

We will charge you a 20% cancellation fee on the day before of a check-in date.
You will be charged 20% of the accommodation fee the day before cancellation, 80% with a notification for the day of, and 100% without a notification the day of.
For groups that reserved more than five rooms, 30% of the accommodation fee will be charged as a cancellation fee starting from 20 days prior to the check-in date.
Also, 20% of the accommodation fee will be charged for 10 – 20 days prior to the stay, 50% for 2 -9 days, 80% for the day before, and 100% the day of.

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